The double chains are more prone to tangles and this happens occasionally when they are traveling
or when they're not stored carefully. Don’t worry, these chains unravel pretty quickly; follow the steps below, channeling a little patience.
- Undo the clasp, this will free the chains from one side and make it easier when you need to pull it through
- Locate the tightest knot and lightly tug on both ends, loosen some of the chains involved with your fingers and pull through to release knot
- Repeat if there are other knots and eventually your chain will be straight again
- Check out the section on storage
This usually happens during storage. Hold on to the two sides of the twist, lightly twist in opposite directions. This should be fine after 5-10 twists.